You can upload .jpg, .jpeg, .png, .tiff, .gif, .bmp

Put simply, the more megapixels a camera has, the larger the file and the better quality the retouch will be. Most customers are using a camera with 5 or more megapixels which provides a high quality retouched photo.

Most customers upload JPGs and are very happy with the result. However as JPGs lose their quality each time they are altered and resaved, try to keep your own editing and cropping to a minimum, if any.

For the best result, upload your picture straight from your digital camera or hard drive as soon as possible.
For those of you that want more information, see the blog post on JPGs.

Photos will be retouched within 48 hours. If for some reason this is not possible we will let you know.

You will receive an email once the photos have been retouched.

Follow the link in the email to log into your account and download your photos from www.photolate.com

Photos are stored for 2 weeks once they have been retouched.

We regret we are unable to store the photos for longer so make sure you create your own backup.

Anywhere; it’s up to you!

We recommended using an impressive photo for online profile and dating pics, company bios etc. Your photo will also print as normal so will look great in a frame on the wall too.

We always aim for the highest quality in our retouching process.

For example, if we think the photo itself is not of good enough quality, we will let you know before we start the retouch.

If you are not happy with the retouch we will do our utmost to ensure you are happy with the results at no extra charge.

We use Paypal to take payments on the website.

PayPal allows any business or consumer with an email address to securely, conveniently and cost-effectively send and receive payments online.

When you checkout you will be taken securely to Paypal and asked to login and pay.

You can pay using your credit/debit card, or using your Paypal account.

If you don`t have an account with Paypal, you will have to register with them before you can pay for your photo retouching. Don`t worry, it`s simple and secure.

Photolate transforms your everyday photos into stunning artwork through photo retouching.

As photo retouching specialists, Photolate will take your pictures beyond the basic photo editing techniques, allowing you to create studio quality photographs from your own digital camera.

Photolate is a professional yet affordable retouch service which allows you access to the high quality airbrush techniques currently used on models and celebrities in today’s magazines.

Photolate employs a team of experts in photo retouching. They understand what makes a brilliant photo. They also understand what makes a fabulous retouch.

Free or automatic photo editing software can only do so much.

By using real people to do the retouching, Photolate leaves the guessing game out of perfecting your photos and memories.

Photolate believes that it is unhealthy for photo retouching to be restricted to those people with a certain make of purse.

Prices will remain affordable as long as those involved are getting a good deal.

Lots.

We strive for quality in everything we do. Photolate believes in giving you the chance to feel fabulous about your image.

We want you to have more confidence in your skills as a photographer. We want you to feel empowered by understanding just how much photo retouching already goes on and how others feel about that.

Please take a look at the Photolate blog and about page.

This error means the photo is not the right size for the website.

It is either too small and will not provide a high quality retouch or it is too large. In this case, we would ask you to reduce the photo to be under 20mb.

When you placed your order, you should have received two emails: one from Photolate (confirming your order) and one from Paypal (confirming your payment).

If you did not receive both of these please contact us.

If it has been over 48 hours since you placed your order please also contact us.